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Marking patient responses as Done
If you wish to mark a patient’s message as Done, and therefore have it archived in the Done section, please do the following steps.
- Click on Inbox icon on the Buddy toolbar:
- This will bring you to the Inbox section:
- Select the Open sub-tab from the above options
- Select the patient message you wish to mark complete
- This will open up the chat text history, select Mark as Done