How do I delete my account in the app?

You can either simply delete your account in the App Settings > myGP Account > Account ownership and control section and follow the on-screen instructions.

     

How do I delete my account outside the app?

You can email our Data Protection Officer at ig@iplato.com

– Following your request for deletion, all of your myGP account data will be deleted.
– Certain data related to your app activity will be retained for 12 months to maintain service quality and enhance your experience.
– Please note that your medical records are stored separately within your healthcare provider’s electronic healthcare system and will not be affected by this account deletion.